Case Study
Radisson Blu Hotels
The Client
Radisson Blu Edwardian Hotels are known throughout London and Manchester for outstanding levels of service and comfort. Their trademark ‘yes I can’ attitude permeates their organisation and ensures their staff are ‘always positive, always smiling and always professional’.
Churches Fire & Security take immense pride in doing business with Radisson Blu for their distinguished London hotels and further afield, as their business ethos resonates closely with our own, forging a powerful partnership and committing fire safety standards at its best.
Sector:
Our Trusted Service Solutions
Since 2014, Churches Fire & Security has been a trusted supplier and partner to Radisson Blu Hotels, delivering exceptional fire protection services to their prestigious London establishments. Aligned with their ‘can do’ spirit and exacting service standards, our online systems grant real-time fire safety compliance visibility, ensuring peace of mind.
Our dedicated account manager ensures fast and responsive support. A testament to our commitment emerged in December 2017 when a fire struck the Radisson Blu Edwardian, Heathrow kitchen. By 6 a.m. the following morning, our technician assessed the equipment and organised necessary repairs. Despite unforeseen challenges, our team very quickly procured and installed required fire blankets and extinguishers by 8 a.m., ensuring legal compliance and operational standards.
Praising our technician, the hotel maintenance manager remarked, “Brilliant as always. He knows the property and how to do his work – I trust him fully.”
Churches Fire & Security’s comprehensive services for Radisson Blu Edwardian Hotels range from fire alarms, panic alarms, voice-activated refuge alarms for disabled individuals, sprinkler systems, dry risers, extinguishers, and emergency lighting. We recognise the pivotal role these systems and our services play in safeguarding seamless hotel operations while adhering to stringent fire safety regulations. Partner with us for unrivalled fire protection services and unwavering support.
Above all, we recognise the crucial part that these systems and our services play in keeping the hotel running.
Benefits of working with Churches Fire:
High quality servicing, maintenance, installation of fire equipment to British Standards.
Fast response times, especially in emergencies
Maximum assurance of fire safety and compliance
Effective, efficient and flexible customer service
A customer-focused approach, driving us to go above and beyond the call of duty
“Churches Fire & Security is a very dependable fire and security company with high standards which we approve of as a quality star company. All of their staff, be it telephone support or engineers attending the site are very helpful and knowledgeable of their duties. They will always provide a consistently good service.”
James Flanagan
Maintenance Manager, Radisson Blu
Featured solutions
Fire Evacuation Drills
Evacuating the premises safely and effectively is paramount in the event of a fire and the procedure should be familiar to all employees and visitors.
Automatic Opening Vents (AOV)
Churches Fire & Security can help with the installation and servicing of Automatic Opening Vents (AOV), which are critical fire safety systems designed to provide effective smoke and heat ventilation in the event of a fire.
Evacuation Alert System
An Evacuation Alert System from Churches Fire & Security is designed for operation by the fire department and facilitates safe exit for residents and occupiers of high-rise residential properties in the event of a fire.
Emergency Lighting
Churches Fire & Security are experts in industry standard emergency lighting to guide your customers and staff to safety in an emergency.
Fire Training
With it being a legal requirement for employers to ensure that all employees are sufficiently fire-trained, we can offer expert fire training services.
Fire Extinguishers
Churches Fire & Security have the benefit of a UK nationwide operation, so whether your business is large or small you will be covered. The fire extinguisher servicing plan meets all the statutory legal requirements. Starting at basic maintenance every 12 months.
Kitchen Fire Suppression Systems
A kitchen suppression system is used in a industrial or commercial kitchen, an area usually at high risk of fire or injury. Churches Fire supply and maintain both Ansul systems and Amerex products for customers, all of which require fully trained technicians to install and service.
Gent Fire Alarm Systems
We provide top-of-the-range Gent fire alarms that lead the industry to be one of the most advanced fire detection and alarm systems available on the market. A Gent fire alarm provides you with the peace of mind you’d expect from your system.
Fire Risk Assessment
At Churches Fire & Security we provide professional, practical Fire Risk Assessments (FRAs) that give you a clear understanding of fire risks in your premises and the actions needed to control them.
Hose Reels
Fire hose reels are excellent for tackling large fires. We will work with you to determine whether fire hose reels are right for your building and, if so, where they should be placed.
“Our confidence in your service delivery continues to grow… we now use Churches Fire as the benchmark against our other contractors.”
Ryan Jardine
Senior Property Manager, Bupa UK
Contact our team today
Churches Fire & Security lead the way in the industry by offering your business a compliant, reliable and consistent one-stop-shop for fire and security solutions in the UK. Contact our team today to discover how we can help.