Case Study
Hammersmith and Fulham Council
The Client
One of the leading local authorities in London, the council is divided into 21 wards with 50 elected councillors.
Sector:
Services:
Our Trusted Service Solutions
In December 2023, Churches Fire & Security began a partnership with Hammersmith and Fulham council to service and maintain a respite property.
During our initial service visit in January 2024, our technician replaced several detectors and batteries to bring the property in-line with British Standards. Services provided to the property include heat detectors and a fire alarm system.
Responding to a Fire Emergency
In February 2024, just a month after we replaced out-of-date equipment, a candle was left burning unattended in one of the bedrooms. This caused a fire to ignite and the fire alarm to sound. Luckily a neighbour heard the alarm ringing and called the emergency services.
Thankfully, everyone was evacuated safely and no injuries were reported.
Service & Maintenance
We were informed of the fire the following day, and our technician was on-site the same day to assess the damage.
Following the visit, the system was running as required, with a quotation provided to the customer for heat detector replacements.
Benefits of working with Churches Fire:
National Fire and Security Protection
Compliance Assurance to British Standards
Transparency and Visibility Through our Customer Portal
Prompt Response to Call Out Requests
24/7 Alarm Monitoring Managed In-House at our Headquarters
Technology-Enabled Communications
Swift Rectification of Issues
“Thanks to the recent servicing by Churches, the heat detectors and fire alarms worked correctly, and nobody was injured during the fire.”
Site Manager
Featured solutions
Fire Evacuation Drills
Evacuating the premises safely and effectively is paramount in the event of a fire and the procedure should be familiar to all employees and visitors.
Automatic Opening Vents (AOV)
Churches Fire & Security can help with the installation and servicing of Automatic Opening Vents (AOV), which are critical fire safety systems designed to provide effective smoke and heat ventilation in the event of a fire.
Evacuation Alert System
An Evacuation Alert System from Churches Fire & Security is designed for operation by the fire department and facilitates safe exit for residents and occupiers of high-rise residential properties in the event of a fire.
Emergency Lighting
Churches Fire & Security are experts in industry standard emergency lighting to guide your customers and staff to safety in an emergency.
Fire Training
With it being a legal requirement for employers to ensure that all employees are sufficiently fire-trained, we can offer expert fire training services.
Fire Extinguishers
Churches Fire & Security have the benefit of a UK nationwide operation, so whether your business is large or small you will be covered. The fire extinguisher servicing plan meets all the statutory legal requirements. Starting at basic maintenance every 12 months.
Kitchen Fire Suppression Systems
A kitchen suppression system is used in a industrial or commercial kitchen, an area usually at high risk of fire or injury. Churches Fire supply and maintain both Ansul systems and Amerex products for customers, all of which require fully trained technicians to install and service.
Gent Fire Alarm Systems
We provide top-of-the-range Gent fire alarms that lead the industry to be one of the most advanced fire detection and alarm systems available on the market. A Gent fire alarm provides you with the peace of mind you’d expect from your system.
Fire Risk Assessment
At Churches Fire & Security we provide professional, practical Fire Risk Assessments (FRAs) that give you a clear understanding of fire risks in your premises and the actions needed to control them.
Hose Reels
Fire hose reels are excellent for tackling large fires. We will work with you to determine whether fire hose reels are right for your building and, if so, where they should be placed.
“Our confidence in your service delivery continues to grow… we now use Churches Fire as the benchmark against our other contractors.”
Ryan Jardine
Senior Property Manager, Bupa UK
Contact our team today
Churches Fire & Security lead the way in the industry by offering your business a compliant, reliable and consistent one-stop-shop for fire and security solutions in the UK. Contact our team today to discover how we can help.