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Case Study
Learn about our partnership with Fresh Property Group, a leading property management group.
The Client
This property group are a third-party property management group operating across the UK with over ten years’ experience managing a variety of property types. Their purpose is to provide residents with exemplary living experiences, ensuring the 22,700 units they manage are maintained responsively.
We provide vital planned preventative maintenance and remedial work to the fire and security provisions at over 70 sites for Fresh Property Group.
Sector:
Services:
Our Trusted Service Solutions
The Project
Forming a partnership with Churches Fire & Security following an acquisition in 2019, we have maintained fire and security services in accordance with the latest British Standards. Working across a large number of locations for Fresh Property Group, we developed a planned maintenance schedule to suit the needs of the client and ensure compliance.
Operating within one of our key industry sectors, we are aware of the potential challenges faced when managing a large number of housing units. The open communication lines between Fresh and our dedicated Account Handlers allows for a flexible and responsive relationship, providing assurance that works and emergency call outs are dealt with within the agreed service agreements. This allows for efficient site visits and consolidated account management.
Special Requirements
We arrange site attendance via our scheduling team with confirmation of an attendance date, suitable for all concerned and the technician will contact the site again prior to attending ensuring access remains convenient and there are no issues with the stakeholders on site. We also have access to the customers help desk which we support with site attendance.
The Installation of Honeywell CLSS System
Honeywell Connected Life Safety Services (CLSS) is an innovative, all-in-one cloud platform that enables Fresh Property Management to maximize the performance and uptime offered by Honeywell’s trusted detection and alarm systems.
The benefits –
-Real-time visibility to enhance timely and accurate decision-making. Reducing unnecessary trips and increase first time fix rates
-Device age reports encourage recommended replacements and therefore increase compliance
-More efficient testing and reporting
-Multiple site visibility to view all facilities under management
-Service and system reports to better plan servicing and reduce downtime
Benefits of working with Churches Fire:
National Fire and Security Protection
Compliance Assurance to British Standards
Easy Access to Customer Portal
Prompt Response to Call Out Requests
Featured solutions
Fire Evacuation Drills
Evacuating the premises safely and effectively is paramount in the event of a fire and the procedure should be familiar to all employees and visitors.
Automatic Opening Vents (AOV)
Churches Fire & Security can help with the installation and servicing of Automatic Opening Vents (AOV), which are critical fire safety systems designed to provide effective smoke and heat ventilation in the event of a fire.
Evacuation Alert System
An Evacuation Alert System from Churches Fire & Security is designed for operation by the fire department and facilitates safe exit for residents and occupiers of high-rise residential properties in the event of a fire.
Emergency Lighting
Churches Fire & Security are experts in industry standard emergency lighting to guide your customers and staff to safety in an emergency.
Fire Training
With it being a legal requirement for employers to ensure that all employees are sufficiently fire-trained, we can offer expert fire training services.
Fire Extinguishers
Churches Fire & Security have the benefit of a UK nationwide operation, so whether your business is large or small you will be covered. The fire extinguisher servicing plan meets all the statutory legal requirements. Starting at basic maintenance every 12 months.
Kitchen Fire Suppression Systems
A kitchen suppression system is used in a industrial or commercial kitchen, an area usually at high risk of fire or injury. Churches Fire supply and maintain both Ansul systems and Amerex products for customers, all of which require fully trained technicians to install and service.
Gent Fire Alarm Systems
We provide top-of-the-range Gent fire alarms that lead the industry to be one of the most advanced fire detection and alarm systems available on the market. A Gent fire alarm provides you with the peace of mind you’d expect from your system.
Fire Risk Assessment
At Churches Fire & Security we provide professional, practical Fire Risk Assessments (FRAs) that give you a clear understanding of fire risks in your premises and the actions needed to control them.
Hose Reels
Fire hose reels are excellent for tackling large fires. We will work with you to determine whether fire hose reels are right for your building and, if so, where they should be placed.
“Our confidence in your service delivery continues to grow… we now use Churches Fire as the benchmark against our other contractors.”
Ryan Jardine
Senior Property Manager, Bupa UK
Contact Our Team Today
Churches Fire & Security lead the way in the industry by offering your business a compliant, reliable and consistent one-stop-shop for fire and security solutions in the UK. Contact our team today to discover how we can help.