Support Partner (12 Month Contract)

Support Partner
Location: Chandler’s Ford
To Start Immediately – 12 month contract
Monday – Friday / 8-4pm or 9am-5pm

Churches Fire is and an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated individual to join their team. We have a track record of providing fantastic opportunities to candidates throughout the country and are seeking an Support Partner to work from our newly refurbished state of the art Head Office in Chandlers Ford.

The role of a Support Partner;

  • To offer administrative support to various Proactive Partners
  • To manage a busy email Inbox, assisting clients with their enquires
  • To chase purchase order numbers that are required for service to be completed
  • To process work to be completed onto the internal CRM system
  • To ensure the support mailbox is dealt with accordingly and try to solve problems at first touch
  • To carry out administrative tasks that customers require e.g. regular spreadsheet gathering data etc. This must be planned activity and to deadline
  • To be partnered with a set of customer service executives to carry out administrative function, to fully understand that customers’ needs and where necessary be able to support
  • To update the absence logs for technicians and engineers
  • To order stationary/housekeeping items for the office
  • Data research
  • Hotel bookings for acquisition or special events
  • Post management
  • To answer the phone when the call volumes are exceeding normal levels
  • To ensure that customer retention is increased using your initiative

The ideal Support Partner;

  • Will have good administration skills and experience
  • Will have good customer service skills and experience
  • Will be competent in using Microsoft Word and Excel
  • Will be able to Multitask and priorities
  • Will have a proactive and self-motivated attitude to work
  • Will be seeking a role where they are the go-to person

Apply now or contact Churches Fire Recruitment Team directly: / 03330112328

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Job Reference: BBBH5804_1558429969

Salary: Up to £19500 per annum + Benefits

Salary per: Annum

Job Duration:

Job Start Date:

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